Mercedes-Benz Cars UK Limited is a company registered in England and Wales with company number: 2448457 log-in, profile, inbox, settings, connected vehicles): Please use the correct contact email address as this will help us to process your enquiry efficiently.įor all customer service following company is the provider of those parts of these web pages which concern vehicle-related Mercedes me connect and Mercedes me assist services and their basic functions (e.g. Marco Polo Plus membership plan is $9.99/monthUSD for the monthly plan or $5/month for the annual plan billed at $59.For general enquires or to provide feedback on our web site please call: How much does Marco Polo Plus cost monthly/ yearly? In the coming weeks, every person using Marco Polo will update to either our new free version of Marco Polo with unlimited chats and groups but fewer perks, or upgrade to be paying members of our premium experience Marco Polo Plus. The "grandfathered in" option was for a limited time and ended August 1, 2020. No matter the changes now or in the future, we’ll always provide unlimited opportunity to stay in touch with the people who matter most to you. We’ll continue to invest in making sure the free experience is a great one. If the premium upgrade isn’t a fit for your life right now, no problem. We've had a free app for years with the singular goal of helping people feel close. While many would like to compare, we’re very different from other social networking and video apps.įrom the start, we’ve committed to never collecting our user data to sell to advertisers. That means focusing our business on a membership plan, a business model that provides a lot of additional value for our most avid users. And because we refuse to sell privacy and personal data to the highest bidder, our unique, reliable, and free app needs to evolve. The magic of Marco Polo is something we want the whole world to experience. Our new free version of Marco Polo will continue to provide unlimited ability to chat, with an unlimited number of contacts, and the unlimited ability to create groups. What is the new free version of Marco Polo?Īs it’s always been, Marco Polo is a free app that allows you unlimited opportunity to stay in touch with the people who matter most to you. Read more about the company’s decision, our efforts to create a sustainable business, and our commitment to remaining ad-free. We recognize that no one planned for what is happening around us in the world, and at a time when so many businesses, large and small, are making difficult decisions, we’re making one to ensure Marco Polo is sustainable and can be free for millions more people for decades to come. We are committed to doing everything we can to make sure Marco Polo is free for millions of more people for decades to come. We understand the critical role in helping people stay in touch that we’re playing right now, and we take it seriously. We see clearly how Marco Polo - built to be good for you - is playing an important role in maintaining human connection through face-to-face relationships, which are critical to our ongoing mental and physical well-being. We decided that the sustainable route to supporting the costs of a free video service for millions of people is to offer a premium subscription, since we don't believe selling ads or selling user data are good models. This will allow us to keep Marco Polo running, so that we can continue to help nurture your closest relationships for decades to come. We’re making big changes to the app including launching a paid membership plan – Marco Polo Plus. Plus is a paid membership plan that unlocks premium features, an elevated experience that includes more functionality, convenient ways to use the app, all designed to help you stay connected more effortlessly and joyfully. Marco Polo Plus FAQ Frequently Asked Questions about Marco Polo Plus What is Marco Polo Plus?
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